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TERMS OF SERVICE

Last Updated: 20 August 2026

Welcome to Blossoms Whispering (https://blossomswhispering.ae). By accessing or using our website and placing an order with us, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

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1. About Us

This website is owned and operated by BLOSSOMS WHISPERING TRADING L.L.C., a Limited Liability Company registered in Dubai, UAE.

• Contact: concierge@blossomswhispering.ae | +971 581129711

For full business registration and licensing details, please refer to our Legal Notice.

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2. Products & Services

We offer fresh flowers, custom bouquets, gift baskets, candle creations, and custom gift arrangements for delivery across the UAE. Our services include same-day delivery and custom creations for events and occasions.

Product Imagery Disclaimer: All product images on our website and social media are photographed to accurately represent our offerings. However, due to the natural and seasonal nature of fresh flowers, the actual arrangement delivered may vary slightly in color, size, or composition from the images shown. We always strive to deliver arrangements of equal or greater value and beauty, maintaining the style and spirit of the original design.

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3. Ordering & Payment

• Orders are confirmed upon receipt of full payment.
• We accept payments through the methods available at checkout.
• All prices are displayed in UAE Dirhams (AED) and are inclusive of VAT where applicable.
• We reserve the right to cancel any order in the event of pricing errors, stock unavailability, or suspected fraudulent activity.

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4. Delivery

• We offer same-day delivery across Dubai, subject to order cut-off times.
• Delivery times are estimates and may be affected by traffic, weather, or other unforeseen circumstances.
• It is the customer's responsibility to provide accurate delivery details. We are not liable for failed deliveries due to incorrect or incomplete addresses.
• For time-sensitive orders (e.g., weddings, events), we recommend contacting us directly at concierge@blossomswhispering.ae to confirm availability.

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5. Returns & Refunds

Due to the perishable nature of our products, we do not accept returns. However, if you are unsatisfied with your order, please contact us within 24 hours of delivery with photos of the issue at concierge@blossomswhispering.ae. We will assess each case individually and offer an appropriate resolution, which may include a replacement or store credit.

Please refer to our full Return & Refund Policy for further details.

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6. Intellectual Property & Brand Protection

All content on this website and our official social media channels — including the Blossoms Whispering name, logo, brand identity, product photographs, floral arrangements, gift imagery, videos, graphics, and written content — is the exclusive property of Blossoms Whispering Trading L.L.C. and is protected under UAE intellectual property and copyright laws.

The following are strictly prohibited without prior written consent:

• Using our logos, images, or brand name on any website, platform, or application
• Impersonating Blossoms Whispering on any social media platform
• Using our brand assets in spam or unsolicited communications
• Listing our products or images on any third-party marketplace or platform
• Using our brand identity to promote another business or commercial activity
• Scraping or embedding our website content to imply affiliation or endorsement

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7. Unauthorized Reselling

Blossoms Whispering Trading L.L.C. does not authorize any third party to resell, relist, or represent our products on any external platform (including Amazon, Noon, Instagram Shops, or any other marketplace) without a formal written agreement. Violations may result in legal action under UAE law.

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8. Official Social Media Channels

Our only verified official channels are:

• Instagram: @blossomswhispering.ae
• Facebook: Blossoms Whispering
• TikTok: @blossomswhispering.ae

Any other account using our name or imagery is unauthorized. Please report misuse to concierge@blossomswhispering.ae.

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9. Limitation of Liability

Blossoms Whispering Trading L.L.C. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the value of the order placed.

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10. Privacy

We are committed to protecting your personal data. Please refer to our Privacy Policy for details on how we collect, use, and store your information.

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11. Amendments

We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Continued use of our website constitutes acceptance of the updated terms.

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12. Governing Law

These Terms of Service are governed by the laws of the United Arab Emirates and the Emirate of Dubai. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of Dubai, UAE.

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13. Contact Us

For any questions regarding these Terms of Service, please contact us at:

• Email: concierge@blossomswhispering.ae
• Phone: +971 581129711
• Website: https://blossomswhispering.ae

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